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Shipping Policy

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Where we deliver

We ship most of our products to major cities across Ontario and other provinces in Canada.  However, at this time we do not provide service for International shipping.

Our shopping cart is automated to give you a fairly accurate and affordable shipping rate within Southern Ontario. If you live outside GTA or Ontario, additional charges may apply.  In this case, we will contact you if there are additional charges. Your credit card will never be charged until you confirm the order and shipping charges. We take special care in shipping your product safely and as described in the listing. We inspect every item that is being shipped, items are in boxes with styrofoam and cardboard corners, strapped and protected with extra Styrofoam on the outside and then shrink wrapped for a safe trip to you.

In the event that you get a shipment with damages on the outside, make a note and a picture of it with the driver and let us know. If any item is damaged, we will replace it as soon as possible. Manufacturer’s warranty only to apply.

For customers in Ontario

Your purchase will be scheduled for delivery within 24-48 hours minimum or at your description after clear payment if the item is in stock. Exceptions are only for national holidays and weekends. Please confirm your address at the time of the check out. For orders with multiple big items please call us and place the order over the phone due to additional shipping charges may apply. For local Brant County deliveries, our own crew will leave your items at your preferred spot.

For customers outside Ontario

Most large items are shipped out within 3-5 business days out of our main warehouse in Brantford if the item is in stock. Exceptions are only for national holidays and weekends. For orders with multiple big items please call us and place the order over the phone due to additional shipping charges may apply. For customers outside Ontario freight companies with skidded orders or large boxes will deliver with tail-gate on curbside, driveway or garage, depending on accessibility. Smaller items are usually shipped out within 24-48 hours via FedEx or Purolator.

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A GROSE FAMILY BUSINESS PROUDLY OWNED AND OPERATED FOR OVER 20 YEARS


© Copyright 2016 Mattress Miracle.
All Rights Reserved. All prices are in CAD.

519 770 0001

441 West St. Brantford, Ontario Canada N3R 3V9

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